Return Policy

Returns and refunds

We want you to feel informed when shopping with VALUTED BEAUTY. Please contact us before returning any item so we can confirm the applicable process for your order.

Requesting a return

Contact us with your order number, the item concerned, and a brief description of the issue. Please wait for return instructions before shipping an item back.

Eligibility and condition

Return eligibility can depend on the product, its condition, hygiene and safety requirements, and applicable law. Some personal-care or opened products may be ineligible for return where permitted by law. This page does not limit any rights that cannot legally be excluded.

Refunds

If a refund is approved, we will explain the next steps and any applicable timing. The time for funds to appear can depend on your payment provider.

Need help?

Please use our Contact page and include your order number. Do not send payment-card details by email.